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Fascinating figures recently out from Ofcom. For the first time ever, despite the fact that mobile phone sales are still surging, the time we spend talking on the mobile has actually dropped. So this isn’t just the decline of the landline conversation, which has been happening for a long time. It’s the decline of conversation full-stop, even though it is cheaper and easier than ever before.

Tiffany Jenkins gives the facts:

Have you noticed how little we talk on the telephone, compared to how much we used to? That’s talk; not text. Speak; not message. I rarely pick up the land-line, or my mobile, to dial those with whom I work.

Admittedly, I occasionally call a select group of friends and family, but even these have been filtered down to leave only a few on the line.

More often than not we e-mail each other instead of speaking to one another, or we text and instant message, contacting people through social networking sites. The answerphone is redundant, quiet in the corner. The landline retained only for its internet connection.

These observations are not confined to personal experience. Figures released by Ofcom, earlier this year, showed that the volume of landline calls have gone down dramatically. Last year, they fell by 10 percent. Today, it is surprising when it rings, and when – if ever it does, you are more likely find a salesperson at the end of the line than someone you actually know.

Fixed-line voice calls have been in decline for some time, but what is significant is that there has also been a drop in mobile voice calls.

The figures published by Ofcom show they are on the wane – the overall time spent talking on mobile phones dropped by over 1 per cent in 2011, for the first time ever. My mobile constantly bleeps and buzzes at the sound of new activity, but I hear the ring tone less and less.

People are still communicating, they just don’t do it directly. Instead we are switching to texts, e-mails and online communication of various sorts.

The average UK consumer now sends 50 texts per week which has more than doubled in four years.

What does it all mean? Jenkins reflects:

Developments in technology allow us to get in touch whenever, quickly, cheaply, and apparently efficiently, but separated at a distance. It isn’t face to face, nor on an open line. Walking into a once noisy office recently, where I used to work, I found that everyone was silently typing away. They were interacting with each other – and others – but though the internet. Text based communications and the computer are acting as a chaperone [...].

This connection at a distance concerns me. Why does it feel too intimate to call someone without an arrangement? What is so scary about an open line? And why do we need to be constantly in touch, but with technology coming between us, putting us at arms – or rather text – length?

And she writes about Sherry Turkle, professor of social sciences at Massachusetes Institute of Technology, who makes some pertinent points in her book Alone Together: Why We Expect More from Technology and Less from Each Other (which I haven’t yet read).

Her central point is that we are turning to technology to fill an emotional void and desire for intimacy, but that it in fact creates a new solitude. “Connectivity offers the illusion of companionship without the demands of friendship”, she says.

That we seek intimacy in technology, and not with each other, suggests that we are too fearful of real-life connections, relying on technology as a shield. We are turning away from one another, typing away in isolation, and developing virtual connections, because it feels safer than speaking in person. But we cannot make friends, or sustain relationships without commitment, without exposing our true selves.

Social media will not be truly “social” if it is a crutch that we use in place of communicating with each other in real-time. It strikes me that we should pick up the telephone and speak to one another. Go on, take a risk and give someone a call. It is good to talk.

Do you talk less than you used to? Here is a tip/experiment: Instead of checking your email or Facebook or internet news at the end of the day, try calling someone just for a ten minute catch-up. Try it for a week. See if it has made a difference…

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Be honest. Keep a tally of how many minutes of TV you watch each day. Add it up. What’s the weekly total? And the more interesting question: Has this figure gone up or down over the last few years?

Chicken watching TV or TV watching chicken?

Everyone thought that the internet and social media would kill television, just as they thought that cinemas would become extinct with the arrival of the video recorder. But it hasn’t happened.

British viewers watched an average of three hours and 45 minutes of television a day in 2009, 3% more than in 2004, according to research published by the media regulator Ofcom. Here are some thoughts from John Plunkett:

TV continues to take centre stage in people’s evenings, boosted by the popularity of shows such as The X Factor, Britain’s Got Talent and Doctor Who.

Television’s popularity has also been boosted by digital video recorders (DVRs), now in 37% of households – and the introduction of high definition television, now in more than 5 million UK homes.

“Television still has a central role in our lives. We are watching more TV than at any time in the last five years,” said James Thickett, director of market research and market intelligence at Ofcom.

New technology offered viewers an enhanced, easy-to-use viewing experience, with 15% of all viewing time spent watching programmes recorded on to a DVR, he said.

“Unlike VHS, which was such a hassle to set up and record a programme that only a very small proportion of viewing was on video, DVRs give viewers the chance to watch the programmes they really want to watch. It is bringing people back into the living room.”

The UK’s ageing population has also pushed up the figures. Older people are likely to watch more television, with the average 65-year-old watching five hours and 14 minutes a day. And it’s to do with the increasing number of channels too:

Digital television passed the 90% threshold for the first time last year, with 92.1% of homes having digital TV by the first quarter of 2010. The average weekly reach of multichannel television exceeded that of the five main TV channels – BBC1, BBC2, ITV1, Channel 4 and Channel 5 – also for the first time in 2009.

“More people are getting access to a greater number of channels and that’s translating into greater number of viewing hours per person,” said Richard Broughton, a senior analyst at the audiovisual research company Screen Digest.

“Various people have predicted that the internet would kill off television but we have always said that TV would be here for a long time to come. It’s much harder for broadcasters and production companies to monetise content online, and there are all sorts of things that broadcast can do that online can’t, such as high definition.”

Broughton said viewers were using Facebook and Twitter while watching the television, rather than switching it off altogether. “In many cases television is complemented [by social media platforms] and not necessarily a direct competitor,” he added.

I was about to write that the beauty of cinema is that you are forced to give your attention to one image, and that you have to leave all your other digital distractions behind. But then I remembered a recent visit to the cinema when the guy in front of me was texting even after the film had begun. It breaks your heart…

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